Tabletop Digital Waiter and Self-Service Kiosks make it easy for guests to order, play, and pay - powering smoother experiences that boost revenue and cut wait times.
See how strategies turn into real results. And there are more stories, in our Blog.
At KateMedia, we believe that hospitality technology should never come at the expense of human connection, it should enhance it. That philosophy is at the heart of our partnership with Heavenly Desserts, one of the UK’s fastest-growing dessert dining brands....
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KateMedia, the hospitality technology company revolutionising table ordering through its SaaS-first solutions, is proud to announce a new national partnership with Heavenly Desserts. Following a highly successful in-store trial earlier this year, Heavenly Desserts has signed an agreement to roll...
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The Changing Landscape of Hospitality Technology The UK hospitality sector is at a pivotal moment. Costs are rising, labour shortages remain challenging, and guests are demanding quicker, frictionless experiences without compromising on service. To stay competitive, operators are accelerating their...
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The UK hospitality industry is once again feeling the pressure. The latest figures reveal that inflation rose to 3.5% in June 2025, reigniting concerns across a sector already contending with increased energy bills, staffing shortages, supplier price hikes, and rising...
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It’s been a difficult month for hospitality in the UK. In just the past few weeks, we’ve seen a string of much-loved restaurants announce their closure. Covent Garden’s beloved Margot will shut its doors after a nine-year run. Officina OO,...
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Improve your business together with KateMedia
Watch how our Tabletop Digital Waiter can save you time, boost efficiency, and increase profits - in just a few minutes
Right match for enterprise and large casual dining
Customers can browse, decide and order from your menu with ease
Using next gen NFC contactless payment technology making payments fast and secure
Bring a new dimension to the dining experience with over 40 licensed games to keep customers of all ages entertained
Suitable for medium-sized businesses
Kate Kiosk is available in 2 sizes 15,6” and 21,5” that fit all types of businesses
Possibility to mount the device on a surface or on a strong stand.
Bring a new dimension to the dining experience with over 40 licensed games to keep customers of all ages entertained
Fast, frictionless ordering that keeps queues short and service moving.
Empower guests to order and pay when ready - boosting spend and table turnover.
Serve more guests with fewer steps - freeing staff to focus on hospitality, not transactions.
Speed up morning rushes and upsell effortlessly with every tap
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Get in touch with us and we'll help you find
the perfect solution for your business.
Rising costs and staffing challenges are straining hospitality businesses. KateMedia helps streamline workflows and reduce inefficiencies — so you can focus on what matters.
Automate routine tasks, reduce staff pressure, and minimize order errors. KateMedia helps you cut operational expenses without compromising guest experience.
Slow service hurts guest satisfaction and your bottom line. Our self-ordering tools and smart automation help your team serve faster with less effort.
Integrated loyalty programs and built-in tipping options keep guests coming back and help your staff earn more — without extra overhead.
Watch how our solution can save you time, boost efficiency, and increase profits — in just a few minutes.
Everything you need to know about the product and how it works.
Can’t find answer? Please Contact us
Our company conducted joint tests when QR codes were left on the tables and our payment terminals were added. In the first week it became clear that most guests found it much easier and more convenient to use Kate's service. QR codes do not solve the problem of optimising the number of staff, reducing the volume of routine operations or cutting costs. Guests do not need to perform additional steps such as scanning, downloading the app, entering card details, etc. The terminal is exactly the kind of solution that guests of any age can use straight away.
KateMedia operates on a subscription-based model, meaning you lease both the hardware and software. Pricing depends on several factors including the number of tables, venue size, and specific requirements. To receive a tailored quote that fits your business needs, please contact our team directly.
Transaction fees are determined by your payment volume and are handled by our payment partners. They work with you to provide the most competitive rates available for your business. Fees are typically a small percentage of each sale, similar to standard card processing rates.
Our watches for waiters and waitresses are a great way to keep the staff in the know and in sync with our solution. With a simple tap of the “call waiter” button guests can simply alert waiting staff to their table. With payment and order notifications nothing is missed.
We have an integration with a large number of POS solutions on the market and we continue to do so. If you have a POS you would like us to integrate please contact our team via Partner form and we will have a look
Not really! It may sound hard to believe but our solution is not a high reward vs risk product. It has no resale value, and cannot be used outside its intended environment. Our battery technology is bespoke and can only charge with our charging solution. Whilst you can never prevent it. The risk is extremely low. We operate in multiple countries and multiple venues without a problem.
Yes, a reliable internet connection is essential for wireless payment terminals and kiosk systems to function properly. Anything patchy or slow will cause delays in processing orders and payments. We recommend a stable broadband connection with sufficient bandwidth to support multiple devices simultaneously. For kiosks we can suggest to use LAN
Absolutely! Bill-splitting is quick and easy with Kate terminals. Guests can divide payments by individual orders or custom amounts directly at the table without waiting for servers to juggle multiple cards. This convenience is especially appreciated by younger diners and large groups.
Yes. Kate Media solutions are designed to work alongside traditional service, not replace it entirely. Guests who prefer speaking with staff can always place orders the conventional way. The technology provides choice and flexibility, accommodating different customer preferences while speeding service for those who embrace self-service.
Kate Tabletop are designed for full-shift operation. Charging bases are provided as part of your subscription, and terminals can be rotated through charging during quieter periods or overnight. Battery life depends on usage intensity, but our proprietary battery technology ensures reliable performance throughout service (up to 14h.).
Austria
Belgium
Bulgaria
Croatia
Czech Republic
Estonia
Finland
France
Germany
Hungary
Ireland
Moldova
Netherlands
Norway
Poland
Romania
Slovakia
Slovenia
United Kingdom
Canada
United State
Saudi Arabia
United Arab Emirates (UAE)
We are looking forward to doing business with you, and are ready to introduce you into the future of restaurant payment service
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