Kate. Restaraunt Tablet | Improving Staff Loyalty and Tips

    New technology such as Kate Tablet can be a frightening aspect for staff members thinking they are going to become redundant, in actual fact the opposite is true. Kate Media becomes their digital service assistant. 

    Whilst the staff at Shoko were initially slightly skeptical, through our simple system and tips flow during payments, employees started to see tips go up by fivefold vs the QR code tipping system they were using. We noticed consistent uplift in tips week to week with members of staff receiving overall an extra 20%.

    The staff members became the biggest champions of our technology because they could see a direct financial reward to promote our system and maintain it.

      Kate. Restaraunt Tablet | The Evolution of Payments: What Makes People Abandon Cash

      Cash is losing its position as the top payment method.

      With the rise of digital wallets and tap-and-pay debit cards, you don’t need dollars, euros or any other currency to catch a ride, book a flight or order a meal at a restaurant. Alternative payment methods are becoming increasingly important in today’s world of fast-changing technology, progressive dematerialization, global production, and financial dynamics. Cashless payments leave behind traceable records. With technologies such as voice and face recognition, and as well as retinal-scanning built into payment technologies, transactions also have become more secure than ever before. Payments can also be protected by end-to-end encryption.

      Some statistics

      Experts do not think the new decade marks the dawning of a cashless society, but the list of places where cash is completely unnecessary is growing. The prospect of a cashless society is starting to emerge. While a society without cash could be problematic in some ways, it could also bring about a lot of positive and convenient changes. For example, In the UK, only 34 percent of payments are now made in cash and most businesses find it easier. Meanwhile, Sweden is proceeding towards becoming the world’s first completely cashless country. More than 59% of consumer transactions in Sweden are completed through a non-cash method. Cashless transactions take the form of Credit card, Debit card, Mobile wallet, Point of sales (POS), Internet banking, Mobile banking, etc. Some examples are PayPal, Apple Pay, Google Wallet, Payoneer, and Amazon Go.

      Close to 30% of customers would prefer to order from kiosks, the self-order kiosk market is expected to reach $30.8 billion by 2024. A cashless society offers benefits that have already changed our lives for the better. For example, retailers who cut out hard currency say that they’re able to speed up transactions while reducing the risk of theft and the costs of securing and toting large amounts of cash to banks.
      Cashless payment methods play a major role in many businesses around the world, from retail stores to large restaurant chains, such as McDonald’s, which continues to add self-ordering kiosks to optimize its delivery systems. McDonald’s is not an exception in the restaurant world. Other popular fast-food restaurant chains such as Bell, Wendy’s and Burger King also participate in this technology as well.

      What about KateMedia?

      KateMedia also moves with the times and has developed a universal device with the ability to pay your bill in different ways. You can use an NFC module or a chip to proceed with cashless payments without a waiter, or you can pay by cash.
      Looking ahead, it is evident that society could benefit from changes to the way money is transferred and businesses would enjoy reduced costs without the complexities of cash infrastructure, as well as increased efficiency and productivity. However, integration and implementation of new digital payment technologies would need to be carried out gradually. Robust systems would need to be put in place to support and provide for those who may struggle to access the technology, and for situations where technology could fail.