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Introducing Kate Self-Service Kiosks: The Future of Seamless Hospitality

January 6, 2025

At Kate Media, our mission has always been to optimise restaurant operations by providing innovative technology that adapts to the ever-evolving needs of the hospitality industry. We understand that speed, efficiency, and customer satisfaction are at the heart of every successful restaurant, and our latest product launch is designed to enhance all three.

To further expand our impact and help restaurants improve their operations, our team of talented engineers has developed an essential addition to our product lineup – the Kate Self-Service Kiosk. These kiosks are designed to streamline ordering, enhance guest experience, and boost revenue, all while seamlessly integrating into existing restaurant ecosystems.

The Power of Self-Service in Hospitality

Self-service technology is rapidly transforming the hospitality sector, with leading brands like German Doner Kebab, Subway and Black Sheep Coffee  already experiencing significant success with kiosks. Reports have shown that self-service kiosks can increase average order values by up to 30%, as customers tend to spend more when presented with personalised recommendations, upsell options, and a frictionless ordering process.

By reducing wait times and improving order accuracy, kiosks not only enhance customer experience but also optimise operational efficiency by allowing staff to focus on hospitality rather than transactional tasks. In an industry where labor shortages and rising costs present ongoing challenges, self-service kiosks offer a scalable, cost-effective solution for restaurants of all sizes.

Introducing Kate Media’s Self-Service Kiosks

To meet the growing demand for smart, integrated self-service technology, Kate Media has introduced the Kate Self-Service Kiosk, available in 15’’ and 22’’ Android versions. These kiosks are designed with both functionality and aesthetics in mind, ensuring they complement any restaurant environment while delivering an intuitive and engaging ordering experience.

Key Features & Benefits

Built-in NFC Reader – Supports seamless contactless payments, enabling quick and secure transactions for guests.

Built-in QR/Barcode Scanner – No additional attachments required, a truly all-in-one solution.

Built-in LED Status Light – Let staff know easily the status of your kiosk with built in LED status lights, perfect for any environment

Fully Compatible with Leading POS Systems – Our kiosks integrate with a wide range of POS providers, including Dotypos, Access Hospitality, Deliverect, Syrve, and Oracle Hospitality, ensuring smooth operations without disrupting existing workflows.

SoftPOS Integration from Viva.com – Enables businesses to accept payments directly through software, eliminating the need for additional hardware while providing a secure, modern payment solution.

Easy to Install & Configure – Our self-service kiosks are designed to be installed quickly and effortlessly, minimising downtime and allowing businesses to start benefiting from them immediately.

Enhanced Customer Experience –Recommendations and visually appealing menu displays help increase customer engagement, boost upselling opportunities, and improve order accuracy.

Beyond Hardware: Our Kiosk-as-a-Service Model

At Kate Media, we believe that a kiosk is more than just a screen – it’s an intelligent tool that transforms the customer experience. That’s why we don’t just sell kiosks as standalone hardware; instead, we offer a flexible, subscription-based Kiosk-as-a-Service (KaaS) model.

With Kiosk-as-a-Service, businesses no longer need to worry about hefty upfront technology investments. Instead, they can rent our kiosks as part of a monthly subscription, gaining access to cutting-edge technology without the financial burden of purchasing equipment outright. This model ensures affordability, scalability, and peace of mind for restaurant operators looking to future-proof their business.

End-to-End Support & Seamless Integration

Our dedicated team handles every aspect of implementation, from installation and configuration to 24/7 support, ensuring that your kiosk runs smoothly at all times. Whether it’s troubleshooting a technical issue or optimising your setup, we’re committed to delivering an uninterrupted, hassle-free experience for our clients.

Available Now – Get Started Today

The Kate Self-Service Kiosk is now available to businesses looking to enhance their operations with cutting-edge self-service technology. Whether you’re a quick-service restaurant, café, or casual dining chain, our solution is designed to boost efficiency, increase sales, and improve the customer journey.Want to see the KATE Kiosk in action? Let’s book a demo and explore how self-service technology can transform your business.

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Get in touch with us!

We are looking forward to doing business with you, and are ready to introduce you into the future of restaurant payment service

contact@katemedia.eu