We are thrilled to announce our latest collaboration with Heavenly Desserts, one of the UK’s most loved dessert brands. Together, we are trialing our innovative order and pay technology across two key locations — London and Manchester.
What started as an informal chat at an expo in London between Wesley Williams, National Operations Manager at Heavenly Desserts, and Gemma Jones, Enterprise Sales Manager at Kate Media, quickly turned into something much bigger. As they discussed increasing average order value (AOV) and improving labour efficiencies, Heavenly Desserts are open to a forward-thinking approach—one that embraces technology to shape the next generation of casual dining. Fast forward, and we’re now completing the live trial across two major UK cities!
This partnership is all about creating an effortless and engaging experience for guests while maximising the full potential of menu offers. With our Kate Media table-ordering devices, customers can now:
✅ Browse the full menu at their own pace
✅ Take advantage of exclusive promotions and offers
✅ Order and pay directly from their table—no waiting for staff
By integrating intelligent upselling opportunities within the menu, Heavenly Desserts ensures that customers never miss out on special promotions, while also increasing basket size and sales. The result? Higher revenue, smoother operations, and an overall enhanced dining experience.
As two of the UK’s busiest hospitality markets, London and Manchester are the perfect locations to test how technology can elevate the customer experience in high-footfall environments. These trials will help us refine our solution, ensuring it meets the fast-paced demands of casual dining and dessert lovers alike.
Our order, play & pay solutions are transforming the way restaurants operate, allowing brands like Heavenly Desserts to offer a more dynamic, customer-driven experience. With a focus on efficiency, engagement, and profitability, this trial is the first step toward an exciting long-term collaboration.If you’re looking to future-proof your hospitality business, let’s connect! 🚀
We are looking forward to doing business with you, and are ready to introduce you into the future of restaurant payment service
contact@katemedia.eu